Global Shipping - 30 day Return Policy / 14 days for Sale Items
We ship our goods across the globe through DHL Express. We also offer regular postal service for some regions.
Flat rate returns (DHL only)
USA: €25 (about $30)
Within the EU: €15
Rest of the World: €35 (about $42)
International (non EU) clients are responsible for any local customs and duties.
Use DHL to trace your parcel. The courier and tracking number is included in your dispatch confirmation. To facilitate shipping notifications, updates, flat rate returns and customs, please enter an e-mail address on your order. If using regular post service your parcel will be traceable on the Postnord website but for the best trace service we ask you to use the government owned courier in the country of destination. Please use the same tracking number as you were sent upon the completion of your order.
30 day Return Policy
Follow this link for more information about returns. We offer flat rate returns for any order sent out with either DHL (but not regular mail/USPS). We offer a 14 day refund policy for sale items.
VAT - within the European Union
VAT is included for any order within the EU. No additional charges or customs will be charged within the EU.
VAT - outside the European Union
Our site is "geo sensitive" and will automatically show you the price without VAT if you are browsing from outside the EU. No VAT will be charged. However, any customs duties and/or local taxes are the buyer’s responsibility. If you have any further questions about VAT and VAT deduction, please feel free to e-mail us. We will never write down the value of a product to avoid customs.
Currencies and billing
Hong Kong Dollar
South Korean Won
You can choose your preferred currency in the top left corner of our site.